Returns & Exchanges
At Harris Farm Markets, we pride ourselves on delivering the freshest produce and quality groceries. If you are not completely satisfied with the quality of your items, we are committed to making it right through a refund or replacement.
Contact Customer Success
Notify us within 24 hours of receiving your order by emailing our team or using the contact form, including your order number and photos of the items.
Assessment of Quality
Our quality control team will review your claim and photos to ensure our freshness standards were not met and to prevent future occurrences.
Resolution Selection
Once approved, you can choose between a full refund to your original payment method or a credit note to be used on your next fresh food shop.
Processing Your Refund
Refunds are typically processed within 3-5 business days, depending on your financial institution's processing times.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing